Be sure to see our FAQ page and please send email to:
For inquiries about purchasing Showroom Collection pieces, please mention the name of the artwork and its image number (click on the image).
To order jewels, please mention the jewel number and quantity. For rondels, order by colour. Minimum order is $25.00 plus tax and shipping. Sorry, we do not ship jewels or rondels to the USA.
Free curbside delivery in the GTA is available for most Showroom Collection pieces. Jewels and other surplus items are shipped Canada Post.
This privacy notice discloses privacy practices for theglassstudio.ca
This privacy notice applies solely to information collected by this website. It will inform you of the following:
- What personally identifiable information is collected from you through The Glass Studio's website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
The Glass Studio is the sole owner of the information collected on this site. We will not sell or rent this information to anyone. We only have access to/collect information that you voluntarily give us via your own personal email. We will only use your information to respond to you, regarding the reason you contacted us. We will not contact you via email or phone in the future to market or promote our products or services.
We will not share your information or any images you send us with any third party outside of our organization unless you give us consent - for example, to discuss your project with your contractor or designer - or as necessary to fulfill your request, e.g. to coordinate purchase arrangements.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics uses a technical tool called cookies to track your preferences during your visit to our website. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google to help us understand website traffic and learn which pages are most interesting to our visitors. This allows us to simplify navigation and make The Glass Studio's website more user-friendly. The information that is generated in this process (including your IP address) is anonymized, making personal identification impossible. We do not use Google Analytics for advertising or re-marketing purposes.
The Glass Studio website also contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Your Access to and Control Over Information
You can do the following at any time by contacting us via our email address;
· See what data we have about you, if any.
· Change/correct any data we have about you.
· Have us delete any data we have about you.
· Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline.
We do not collect or store sensitive information (such as credit card data) via our website. Our website's email logs are purged and deleted on a regular basis. Your email information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar of your web browser and looking for "https" at the beginning of the address of our Web pages.
In addition to using encryption to protect sensitive information transmitted online, we also protect your information offline. Only people who need your information to perform administrative tasks (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Paper records containing personal information are stored securely for the period required by law and are then shredded.
- emailing us at firstname.lastname@example.org
Date of last revision: January 1, 2023